Marriott Hotel, Al Jaddaf, Dubai

Loved the staff. From the reception to house keeping to the front door staff. Everyone was amazing. But one particular guy from the breakfast buffet area was phenomenal. His name was raj and he did an outstanding job. Was above and beyond and such good customer service. Always so happy smiling and welcoming. And ready to help the moment you walk in. He knew every morning what we needed and was onto it even before us saying anything. Top bloke and a lovely gentleman. Wish they had such quality people in australia. We heading back to Australia but when we come back next would love to stay here again.

My wife and I arrived at the hotel 8 hours earlier than our check-in time, and although all the rooms were full, Magamed at the reception went above and beyond to make our stay enjoyable. He kindly offered to store our luggage and allowed us to freshen up by using the gym, pool, and spa facilities. He even kept our belongings safe while we explored Dubai, and once our room was ready at 3pm, we were able to relax without any hassle. We truly appreciated his helpfulness, professionalism, and warm hospitality, which made our early arrival stress-free. Thank you, Magamed, for making our stay start off so smoothly! During our stay, the restaurant staff went above and beyond to ensure we had an exceptional experience. The breakfast was absolutely amazing, made even better by the incredible service provided by Shoaib and Raj. Both of them went out of their way to make sure we were comfortable and enjoying every moment. Shoaib's attention to detail and Raj's warm and friendly demeanor truly made us feel special. Their dedication and professionalism turned a great breakfast into a memorable experience.

I was supposed to check in at 15.00hrs... but my flight arrived 445hrs....I got at Marriott at 6.30am....I found a very nice gentleman called Kyrillos,he was very kind to me and sympathetic that I'm so tired. Offered me a drink first.....Offered me breakfast...I was amazed at that kind of reception. Then over breakfast he informed me he will have a room for me for early check-in at no extra cost.... During stay met Basu who was extremely helpful and a lady called Luiza. I can remember their names the 3 cos they were exceptional. Luiza kept checking out on me during the conference as I had mentioned I have a headache as she directed me to our conference room. I look forward to going back to Marriott Al jadaf again. I'm forgetting the name of a very nice guy at breakfast who kept my shawl for me,what amazed me is that he could remember my face and I couldn't remember I'd lost something. Staff are amazing,the hotel is very clean,the bed is very comfortable. The welcome note and package of fruits is just thrilling!

The staff is very friendly especially Mr. Atef & the room service team. They do their best to satisfy the clients. Any suggestion or feedback is considered seriously & action taken immediately. They allowed me to self park my car which I usually like, but not all the hotels provide this option.

Ms. Joy's efforts and follow up and how Mr . Michael deals with the guests.